To our valued and loyal clients,
On behalf of the entire ViralAccounts.com team, I want to deeply apologize for the service interruptions that you’ve experienced over the last 48 hours. I want to explain what happened and what we’re doing to lessen the likelihood that it will happen again.
Beginning Monday, we experienced a repetitive Distributed Denial of Service (DDoS) attack which left our service unavailable. For those unfamiliar with the term, a DDoS attack is when an attacker floods a site with so much traffic it is unable to respond to legitimate requests. We had no active systems that could deal with this type of an attack.
In the last 48 hours, we have devoted all our attention to this problem. At this time, 95+ percent of our visitors have full access to our website. Our remaining traffic may have partial or unavailable service as ISPs update their DNS systems. To be clear, our website is 100 percent back online, but some visitors may have trouble accessing it over the next several hours.
While attacks like this could happen to any site, no one ever wants it to happen to them. We’ve already learned from this incident and will continue to learn, so that we can make our service even stronger. By the end of this week, we’re moving to the cloud, thus making DDoS attacks much harder to perform.
Thank you for your continued support.