As stated in our rules, our company does not provide refunds, unless the property you have purchased was artificially generated via the use of fake accounts, bots, or click farms. However, if you are unhappy with your purchase for any other reason, or you just changed your mind, we will give you the ability to relist the purchased item in our auctions. This way you are guaranteed to recoup most of your investment. We call this our Buy Back Policy, and it comes with a few rules:
- You have seven days from the date of purchase to relist the item free of charge. Properties returned after the 7-day limit will be subject to our 10% listing fee. The listing fee is deducted from the winning bid after the new owner pays for the property.
- You cannot alter the account in any significant way (change of category, change of title, remove followers, remove old content, etc.)
- Refunds are not allowed for properties used in malicious ways such as pushing installs, spreading malware, fake giveaways, or anything else that provided poor user experience to the followers.
- ViralAccounts.com must have full ownership during the relisting phase.
- You must set a realistic reserve.
- You must be prepared to take a small financial loss on your investment.
To read more about our Buy Back Policy click here.